Help Safeguard Online Shopping – Become a Content Moderator
Are you passionate about ensuring a safe and trustworthy e-commerce experience? Join a team dedicated to upholding platform integrity by reviewing online listings with care and cultural sensitivity. If you're detail-oriented, policy-savvy, and eager to make a meaningful impact in the digital space, this role is your opportunity to do just that.
Role Overview:
As a Content Moderator for an E-Commerce Platform, you'll play a vital role in protecting users and upholding platform integrity. Your focus will be on reviewing user-generated content—such as listings and posts—to ensure it aligns with community guidelines, legal requirements, and internal policies. Through your work, you'll help maintain a safe and high-quality online shopping experience for a global audience.
Key Responsibilities:
* Review and assess content across the platform to verify alignment with company policies, community standards, and applicable laws
* Analyze user submissions—including product listings and posts—with accuracy, fairness, and cultural awareness
* Maintain a high standard of quality and contribute to platform safety across all user interactions
* Navigate changing priorities and policy updates while adhering strictly to established workflows and moderation protocols
* Flag and escalate complex or sensitive content according to internal escalation procedures
* Keep up to date with evolving moderation best practices, product changes, and industry standards
* Support the platform's mission to provide a safe, trusted, and user-friendly environment for buyers and sellers worldwide
Requirements:
* Proficiency in French (C1/C2 level)
* Proficiency in English (B2 level)
* EU citizenship or a Portuguese residency card
* At least one year of experience in Content Moderation
* Strong analytical, leadership, and communication abilities
* Desire to learn and advance in the field
Why Join Us?
* Competitive Salary: Your expertise and dedication are rewarded
* Language Bonus: Additional rewards for language proficiency
* Meal Allowance: Support during your working hours
* Health & Life Insurance: Comprehensive benefits for your peace of mind
* Collaborative Team: Be part of a supportive and communicative work environment
* Relocation Assistance: Seamless support for your move
* Onsite Opportunities: Engage in an interactive and dynamic work environment
Ready to Make a Difference? Apply now and take the first step toward fostering safer online communities