Job Title:
EMEA Sales Operations Analyst
Department:
Revenue Operations
Reports to:
Director, Sales and Marketing Performance
About
Us
Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Afr
ica.Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialised in technol
**ogy.
About the**
role:
We are seeking a EMEA Sales Operations Analyst to drive data-informed decision-making and performance optimization across our go-to-market (GTM) functions. In this role, you will work closely with Sales, Marketing, and Revenue leaders to ensure decision making based on performance drivers and are empowered to take action based on data-driven in
sights.Your performance goals will be directly tied to the outcomes of the teams you support, making this role highly collaborative, hands-on, and results-oriented. You will leverage data structures and frameworks run by GTM Reporting & Forecasting Team to ensure consistency in reporting and analytics across the business as well as focusing you on actions to change performance outcomes. You will need to also get your hands dirty bringing new approaches into existence before institutionalising through wider revenue operating stru
**ctures.
Main Respons**
**ibilities
Performance Partnership &**
* Influence:
Act as a trusted strategic advisor to EMEA Sales leaders, using data to drive accountability and execution on key objectives. Manage them these stakeholders through the prioritisation and approach needed to achi
- eve outcomes.Align performance measurement, forecasting accuracy, and pipeline health to revenue goals, proactively identifying risks and o
- pportunities.Influence Sales leaders to take action on insights, ensuring data is not just reported but operationalize
**d for growth.
Data-Driven D**
* ecision-Making:
Use reporting structures from the GTM Reporting & Forecasting Team, as well as pillar run data sets, to provide actionable insights on pipeline velocity, conversion rates, lead quality, campaign ROI, and other critical per
- formance metrics.Ensure teams adhere to standardized data definitions and frameworks to maintain consistency acro
- ss GTM analytics.Collaborate with Deal Operations, GTM Reporting and Forecasting, Technology, Enablement, Finance and HR to ensure efficient and coherent prioritisation. The interaction with the enable
**ment team is key.
Forecasting**
* & Goal Setting:
Work with Sales to develop and refine forecasts, ensuring alignment between pipeline gen
- eration and bookings.Drive improvements in forecast accuracy by analysing leading indicators and trends, ensuring teams proa
- ctively address gaps.Support quarterly and annual planning by translating data insights into headcount planning, resource allocation, and strategic
**investment decisions.
Operational Excellence &**
* ; Process Optimization:
Identify and address bottlenecks in the sales funnel, lead conversion, and custom
- er acquisition processes.Partner with Sales Enablement and Marketing Operations to enhance campaign effectiveness, sales productivity, and pipeline
- acceleration strategies.Ensure Marketing and Sales work in sync, optimizing lead handoff processes and aligning a
**ttribution methodologies.
Il**
* lustrative success metrics
Your impact will be measured by the outcomes of the Sales and Marketing t
- eams you support, including:Pipeline health (coverage,
- velocity, conversion rates)Marketing efficiency (ROI,
- lead-to-revenue performance)Sales execution (forecast accu
- racy, attainment vs. target)Revenue growth (ARR
**, bookings, churn reduction)
Required**
* Qualifications and Experience
Bachelor's degree in Business, Finance, Dat
- a Analytics, or a related field.5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations with a strong focus on perfo
- rmance analysis and forecasting.Deep understanding of SaaS GTM metrics, including bookings, pipeline coverage, CAC, LTV, c
- hurn, and marketing attribution.Strong experience leveraging structured data from centralized analytics/reporting te
- ams to drive business decisions.Proven ability to work cross-functionally with Sales, Marketing, and Finance leadership to
- influence strategic priorities.Proficiency in Salesforce, BI tools (Tableau, Looker, Power BI), and Excel
- for data analysis and reporting.Strong communication skills, with the ability to turn complex data into compelling narra
tives for exec
utive stakeholders
Working for us
At Cyncly, we're a global family that collaborates with humility and respect for one another. With more than 2,400 employees around the world, we not only recognize our diverse perspectives, we champion our different outlooks and firmly believe it
to be what makes us better together.You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on th
e continual growth of our employees.Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from al
l backgrounds to apply to our roles.That's who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that's dedic
ated to makin
g our customers better.
Come join us