23 hours ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Do you want to live a rewarding career, on behalf of the world's most exciting brands?
Join our client's multicultural team and make a real impact on our client's business every day.
We are looking for a Technical Support Advisor to provide excellent customer support, maintaining quality & improving performance daily.
If you love helping others and have a natural curiosity, we are a perfect match.
Grow with our client, showcase your skills, build your career, and enjoy working in a people-focused global company.Responsibilities:As a French Speaking Advisor, your responsibilities include:- Assist viewers via phone and/or chat with various queries- Provide account and application support, especially regarding software functionality- Offer technical support and troubleshoot system configurations and network settings- Respond accurately and promptly to viewer inquiriesRequirements:To be selected as a French Speaking Advisor, you should have:- Native-level proficiency in French (written and oral) and fluent English (B2)- A passion for entertainment and media- Excellent communication skills, empathy, team spirit, and customer focus- Familiarity with digital streaming services and devices- Eligibility to work in Portugal, either with an EU passport or valid work permitBenefits:- Competitive compensation package (14 monthly payments plus bonus)- Monthly meal allowance via voucher card- Private health insurance- Personal and career development programs with mentoring- Opportunity to work in a multicultural environment with over 75 nationalities- Modern amenities, discounts, free medical appointments, social activities, and internal events- Potential for inter-company mobility worldwide- Base salary: €895 gross/month over 14 months- Performance bonus: €100 gross/month (12 payments/year)- Transport allowance: €20/month- Meal allowance: €7.23/day- Company-provided accommodation for €280/month (bills included), available to international candidatesAdditional Details:- Seniority level: Entry level- Employment type: Full-time- Job function: Customer Service- Industries: Healthcare, Non-profit, GovernmentReferrals can double your chances of interview success at Speakit.Related roles and alerts:- Customer Advisor- Customer Support Advisor (English-speaking) - Social Media- Customer Representative (English-speaking) - Insurance- Customer Service Representative (Funchal)- Customer Service (English-speaking) - Small Appliances- Customer Success Manager - UKI (Temp)- Senior Business Operations Manager Customer Success- Spanish Customer Advisor for Airbnb - Lisbon- Customer Care Consultant (Portuguese, Spanish, Italian)- Senior Customer Success Manager, Global Payroll | EMEAWe're innovating community knowledge sharing with AI-enhanced insights.
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