Location:
Carcavelos, Portugal (Hybrid – 2 days on-site)
Languages:
German
Start date:
Interviews:
this week and next week
Gross salary:
€870 base + €570 language bonus € performance bonus € meal allowance
Contract:
12 months ( with the option to stay longer)
Are you fluent in Italian and living in Portugal ?
Looking to grow your career in customer service with a company that creates unforgettable experiences ?
Join a market leader in the European leisure gift industry and become part of a dynamic team helping customers discover moments that matter.
What You'll Be Doing:
* Assist customers via phone, email, chat, and social media
* Help with orders, exchanges, and identify upselling opportunities
* Ensure accurate case tracking and timely follow-up
* Stay up-to-date with product knowledge and internal policies
* Collaborate with your team to meet quality KPIs and boost customer satisfaction
What We're Looking For:
* Fluent German – mandatory
* Strong English skills – written and spoken
* Previous experience in customer support (ideally in a contact center or B2B setting)
* Ability to multitask, adapt, and thrive in a fast-paced environment
What's On Offer:
* Base salary plus language bonus
* Performance bonuses and incentives
* Monday to Friday, 8am–5pm schedule
* Comprehensive PAID training provided ( 4 weeks)
* Work from anywhere in the world for up to 20 days/year
* Private health & life insurance
* Regular team events and engagement activities
* Direct employment with the client – no outsourcing
* Clear career progression path
Interested?
Send your CV to or call us directly at
Take the next step in your career – and help others create magical moments.