We are looking for a Senior Business Analyst for a challenging project
What you'll do:
* Serve as the main point of contact for functional queries from users and IT teams;
* Diagnose and address functional issues arising from daily operations;
* Maintain detailed documentation of system issues, root causes, and resolutions;
* Engage with business users to discuss and refine requirement specifications;
* Define and document business and user requirements effectively;
* Manage system modifications to align with business expectations;
* Develop and adjust reports/data extractions using SQL and internal tools;
* Document business workflows, write detailed requirement specifications (use cases, flow diagrams, etc.), and confirm them with stakeholders;
* Support IT in reviewing functional requirements;
* Develop and execute QA/UAT testing plans with business and support teams;
* Collaborate with users to identify issues and work alongside developers to design effective solutions.
What you will need to bring:
* At least 4 years of experience in a similar role;
* Bachelor's or Master's degree in Finance, Economics, Accounting, Engineering, or Computer Science;
* Expertise in various analytical methods, including workflow assessment, data validation, and process enhancement;
* Strong knowledge of agile methodologies (Jira experience is beneficial);
* Proven experience in process design, implementation, and evaluation;
* Proficient in SQL with the ability to work with large datasets;
* Excellent English communication skills, both written and verbal;
* Strong interpersonal skills with the ability to develop relationships across the organization;
* Background in system implementation, testing strategy development, and model validation;
* Ability to work both autonomously and collaboratively in global and local teams;
* Effective time management skills, with the ability to handle multiple tasks and meet deadlines.
What will be valued:
* Experience in operational, financial, and regulatory reporting;
* Previous experience in the banking sector.
What can Syone offer me:
* Integration in an organization with profound and sustained growth and involvement in pioneering projects with innovative technological solutions;
* Strong IT training plans;
* Professional evolution with intervention in ambitious technological projects, both national and internationally.