Job Overview
This role focuses on delivering exceptional customer experiences through efficient order processing, accurate product information, and reliable delivery commitments.
Key Responsibilities:
* Process orders promptly and effectively to meet customer expectations
* Provide detailed product information and support to customers
* Maintain smooth delivery processes to ensure timely fulfillment
Required Skills and Qualifications:
* Bachelor's degree in a relevant field or equivalent qualification
* Minimum 3 years of experience in customer service or order management
* Proficiency in MS Office applications (Word, PowerPoint, Excel) and SAP modules (MM and SD)
Benefits:
* Flexible work arrangements
* Hybrid work environment
* Collaborative team atmosphere with opportunities for growth
* Access to training programs and professional certifications