Job Title: Tech Recruiter Portugal - WA FENIX || Training & Knowledge Manager
Requirements:
* Bachelor's degree in Information Technology, Computer Science, or a related field.
* Minimum of 8 years of experience in service management, with a focus on service transition.
* Strong knowledge of and experience with SIAM (Service Integration and Management) principles.
* Proven experience in integration and coordination of multiple service providers in a complex, multi-supplier ecosystem.
* Excellent communication and stakeholder management skills.
* Strong analytical and problem-solving abilities.
* Ability to work under pressure and manage multiple priorities.
* ITIL certification (mandatory).
* SIAM certification is highly desirable.
* Proven track record of successful service transitions in a complex IT environment.
* Fluency in Portuguese and English (mandatory).
* Willingness to travel abroad when necessary.
Must be in Portugal or able to arrive in 30 days, with a valid work permit.
Seniority Level:
Mid-Senior level
Employment Type:
Full-time
Job Function:
Information Technology
Industries:
IT Services and IT Consulting
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