IT Executive Job Opportunity
We are seeking a highly motivated and detail-oriented IT professional to join our dynamic team in the hospitality industry.
About the Role
The successful candidate will assist in maintaining the hotel's technology infrastructure, supporting IT-related operations, and ensuring smooth and efficient IT processes.
* Key Responsibilities:
* System Support & Maintenance: Assist with the management, configuration, and troubleshooting of all hotel IT systems and applications, including the property management system (PMS), point of sale (POS) systems, reservation systems, and others.
* Network Administration: Support the setup and maintenance of the hotel's network infrastructure, including local area networks (LAN), wireless networks (Wi-Fi), and internet services for guests and staff.
* Hardware & Software Support: Provide technical support for hardware devices (computers, printers, servers, mobile phones, etc.) and ensure software is up-to-date and functioning correctly. Troubleshoot and resolve issues.
* User Support & Training: Deliver technical support to hotel staff on IT-related issues, providing guidance on the use of systems, software, and devices. Conduct training sessions when necessary.
* Data Backup & Security: Assist with regular data backups and ensure that the hotel's data is stored securely. Support IT security practices to protect the integrity of the hotel's network and sensitive information.
* Documentation & Reporting: Maintain accurate records of IT systems, assets, and support tickets. Assist in generating regular reports on IT activities, performance, and incidents.
Requirements
To be considered for this role, candidates should possess the following skills and qualifications:
* Essential Skills: