French Customer Success Specialist in Braga About the job French Customer Success Specialist in Braga Ready to Take Your Career to the Next Level?We're seeking a Customer Success Specialist to join our dynamic team! If you're innovative, personable, and thrive in a fast-paced, ever-changing environment, this opportunity could be perfect for you.Role Overview:As a Customer Support Advisor, you'll assist clients via phone, chat, email, and social media, resolving account, technical, and financial inquiries. You'll deliver expert advice, ensure customer satisfaction, and contribute to process improvements.Key Responsibilities:Deliver exceptional support via phone, live chat, email, and social media.Address issues such as account setup, verification, login, financial matters, and technical challengesServe as a trusted advisor to customers within the sports industryRespond promptly to customer inquiries, complaints, and feedbackFoster strong customer relationships through clear, open communicationUphold high standards of service in line with company policiesProvide insights and suggestions to refine processes and improve service qualityRequirements:Fluent in French (C2 level)EU Citizenship or Portuguese Residency Card0-1 year experience in customer supportStrong leadership, analytical, and communication skillsEagerness to learn and growWhy Join Us:Attractive Salary:Competitive compensation that values your skills.Performance Bonus:Earn bonuses based on your contributions.Meal Allowance:Cover meal expenses during working hours.Transportation Allowance:Support for commuting costs.Onsite Work:Engage in a collaborative, in-office environment.Are you ready to embark on this exciting customer support journey? Submit your application today, and we'll get in touch!#J-18808-Ljbffr