Overview Remote Finnish-Speaking E-commerce Advisor (Portuguese Remote Opportunity). Location: Remote in Continental Portugal. Contract: Full-time (12-month with renewal). Start dates: July 14, July 21, July 28. Join a household name in global technology known for cutting-edge devices, design excellence, and a seamless online shopping experience. Your mission: support customers with empathy and efficiency.ResponsibilitiesSupport Finnish-speaking customers with order-related issues (tracking, returns, payments).Communicate clearly and professionally across channels (phone, email, chat).Handle sensitive data responsibly and securely.Escalate complex cases using internal tools and procedures.Monitor and improve your own KPIs.QualificationsNative-level Finnish and strong English (C1).Ability to stay calm under pressure and solve problems efficiently.Previous experience in customer support is a plus.Flexibility to work rotating shifts, including weekends and holidays.Already located in Portugal OR willing to relocate for this opportunity (relocation help and housing allowance offered by the hiring company).Benefits / What's in it for youAttractive monthly salaryHoliday and Christmas bonuses split over 12 monthsMeal allowance card and private health insuranceExtra payment for working late hours, public holidays and night shiftsFully remote work with equipment providedPaid training (15-20 business days)Optional housing in a company apartment (for candidates moving from abroad)#J-18808-Ljbffr