LG Electronics Portugal
At LG Electronics Portugal, based in Lisbon, we operate in the consumer electronics market in the areas of Home Appliances, Home Entertainment, Air Solutions, Information Technology and Information Display. Whether in the scope of B2C or B2B business, our focus is to understand our customers, providing them the best solutions and new experiences through continuous innovation, for a better life and a sustainable future.
Life's Good is the promise that is reflected in our products.
About the job opportunity
As Key Account Manager at LG Electronics Portugal, you will be responsible for managing a network of customers to develop sales and relationships, identifying business opportunities, increase revenue and maximize profitability in built-in appliances business.
Responsibilities
· Development and planning of customer accounts
Responsible for the achievement of sales targets through the sales channel;
Able to accurately forecast sales prediction in specific accounts;
Track and control the stock level of the customer (sell in vs. sell out);
Acquire a deeply understanding of key customers' needs and requirements;
Responsible for generation of business in the assigned accounts as well as the attainment of new accounts for the business;
Solve any issues and problems found by customers and deal with complaints to maintain trust;
Serve as the link of communication between key customers and internal teams.
· Negotiation and application of the assortment and promotional plan for the client:
Present the road map of LG products to customers and negotiate the assortment by type of store;
Plan, negotiate and carry out the client's promotional campaigns.
· Collaboration in the development of forecasting and supply process
Inform of the agreed promotional plan and monitor the sales;
Monitor the daily supplies management.
· Monitoring KPI's of the account and establish the contingency plans
Manage the sell out monthly budget;
Develop quarterly updated reports of the account's planning;
Define and maximize LG's investment in the account in order to ensure maximum return and exposure;
Execute and follow up the promotional agreements;
Monitor information on market activities.
Requirements
· Degree in Management or Marketing
· 4 year experience managing built-in category
· In-depth understanding of sales performance metrics
· Hands on experience with MS Excel
· Excellent analytical skills
· Strong planning skills
· Strong communication and negotiation skills
· Strong organizational skills with ability to meet deadlines
· Strong ability to work under stress
· Resilience ability
· Availability to travel as needed