Job Description
Oversee the complete preparation, staging, and presentation of properties for sale, ensuring an exceptional market debut. This includes managing scheduling and execution of repairs, painting, cleaning, landscaping, and the design and decoration of both interior and exterior spaces. Following property prep, coordinate high-quality photography, video, and 3D imaging for marketing materials. Track project timelines to maintain listing schedules and ensure the property is properly presented through to contract and closing.
Essential Duties and Responsibilities
Listing Acquisition:
* Prepare top-tier pre-listing packages for agent appointments to effectively communicate and sell our services.
Hands-On Project Management:
* Schedule and coordinate property preparation tasks, including renovation, painting, cleaning, and landscaping, to ensure the home is ready for market.
* Manage deadlines and budgets related to contractor work, ensuring efficient and timely execution.
* Supervise thorough cleaning of all spaces prior to staging.
* Design and plan interior and exterior decor to highlight the property's best features. This may include:
o Transporting furniture and artwork from storage and arranging in the home,
o Consulting with homeowners on using personal furnishings, while storing excess and supplementing as needed.
* Schedule and oversee professional photography, video shoots, and 3D imaging for marketing materials.
* Manage signage placement and lockbox setup.
* Assign Open House hosts and follow up for feedback after each event.
* Coordinate buyer showings through agent scheduling.
* Prepare Comparative Market Analyses (CMAs) for appraisers and meet with appraisers as needed.
* Keep the Listing Agent and Director of Operations informed on listing progress up to contract.
* Post-contract, oversee any negotiated repairs and coordinate with buyer agents to ensure a smooth handover of keys and any remaining items.
* Prepare for the final walk-through, ensuring all loose ends, cleaning, and item removal are addressed.
Marketing:
* Develop a deep understanding of the local market and competition to position properties effectively.
* Collaborate with the Marketing Specialist to create and distribute high-quality online and print marketing materials, including virtual tours, property webpages, flyers, and listings on real estate portals.
* Work closely with the Listing Agent to implement ongoing and creative marketing strategies.
* Collect and respond to feedback from buyers and agents to address any inquiries or concerns.
Client Relations Responsibilities:
* Set clear expectations and coordinate property preparation timelines around the seller's schedule.
* Ensure completion and signing of Property Disclosures and Inclusions/Exclusions with clients.
* Provide clients with detailed communication at key stages, including launch updates, weekly status reports, and post-sale follow-ups.
* Relay feedback from showings and Open Houses to clients regularly.
Requirements
Qualifications:
* Strong organizational and time management skills.
* Client service-oriented with a focus on delivering excellent customer experiences.
* Proven experience in project management, account management, or client service roles.
* Proficiency with scheduling and project management software tools.
* Must be hands-on and proactive in preparing homes, including cleaning, moving furniture, and executing physical tasks.
* A keen eye for design, image composition, and photography is a plus.
* Reliable transportation is essential to visit properties and transport staging materials.
* Ability to perform physical tasks, including lifting up to 50 lbs when necessary.
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Requirements
Qualifications: Strong organizational and time management skills. Client service-oriented with a focus on delivering excellent customer experiences. Proven experience in project management, account management, or client service roles. Proficiency with scheduling and project management software tools. Must be hands-on and proactive in preparing homes, including cleaning, moving furniture, and executing physical tasks. A keen eye for design, image composition, and photography is a plus. Reliable transportation is essential to visit properties and transport staging materials. Ability to perform physical tasks, including lifting up to 50 lbs when necessary.