Job Title:
Technical Business Analyst - French Speaker
----------------------------------- Job Description
Aubay Portugal is a multinational company in Portugal since 2007. We have offices in Lisbon and Oporto and we are a specialized consultant in Management, Implementation, Development and Maintenance of Information Systems.
We operate in sectors such as banking, insurance, telecommunications, services, energy and transports.
Key Responsibilities:
- Supporting production and assisting end users, managing incidents (diagnosis, analysis, coordination, and communication) to ensure service continuity and user satisfaction (measured by internal and external recommendation indexes).
- Actively participating in new developments and small evolutions by gathering requirements, creating user stories, writing functional specifications, designing and executing tests, including UAT, and supporting business change management.
- Collaborating closely with areas such as credit insurance, MRH insurance, credit management, guarantees, digital signature, and workflow between the bank and clients.
- Working in an Agile environment, actively engaging in sprint planning and ceremonies.
Deliverables:
- System diagnostics, requirements documents, test documentation and strategies, risk management records, user support documentation, committee reports, and incident logs.
Requirements:
- Minimum 3 years of solid experience in functional analysis and user acceptance testing (UAT), preferably with knowledge of mortgage credit domain.
- Experience with tools such as Jira, Confluence, ALM Quality Center, Octane, Visio, Microsoft Office, and preferably MEGA, Qlik, MSBI, SQL, Datamarts.
- Fluency in English and French (read, spoken, written); Residency in Portugal – Citizenship or Work Visa/Residence Card (eliminatory factor).