Job Title: Community Advocate
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Join us in shaping the audience behind our studio and its original IPs. We build living worlds, and the community isn't an afterthought – it's an integral part of the story.
As a Community Advocate, you'll help turn curiosity into engagement and engagement into advocacy across platforms, formats, and expressions. This is a hybrid creative-strategic role that requires thinking like a storyteller, acting like a producer, and caring like a fan.
Key Responsibilities:
* Design and lead community strategies across games, digital experiences, and transmedia content.
* Be the voice and ears of the brand across social media, forums, and emerging platforms.
* Engage daily with players, fans, and creators, moderating conversation, surfacing insights, and amplifying what matters.
* Translate lore and worldbuilding into ongoing interactive content that invites participation (polls, puzzles, dev diaries, behind-the-scenes drops, etc).
* Plan and execute community activations, early access programs, content drops, and IRL/URL events that feel earned, not marketed.
* Work closely with narrative, game, and brand teams to align timing, tone, and beats, ensuring that the community is always a step ahead, never lost in the fog.
* Track sentiment, flag risks, and build trust. Manage crises with clarity, integrity, and speed.
* Identify and empower early advocates, creators, and superfans. Help them grow with us.
* Analyze community health and engagement metrics. Report with context and curiosity.
* Stay current on digital culture, online behavior, platform shifts, and community-led storytelling trends.
Requirements:
* 3–5+ years of experience managing game or entertainment communities, preferably around original IP.
* Exceptional communication skills: sharp, human, and fluent across tones.
* Deep understanding of fandoms, niche cultures, and what makes communities stick.
* Hands-on experience with social media, forums, and other core community platforms.
* Comfort managing technical or lore-rich projects without dumbing them down.
* Familiarity with live service, early access, or launch-phase products.
* Experience working with creative teams, understanding timing, leaks, and the dance between secrecy and hype.
* Crisis-resilient, detail-driven, emotionally intelligent.
* Bonus: experience supporting ARGs, lore-hunts, UGC campaigns, or narrative puzzles.
* Bonus: light design/video/editing chops for creating fast-turnaround content.
Benefits:
* Unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
We're looking for a skilled Community Advocate to join our team and help shape the future of our studio's community.