At HAVI, since 1974, we haven't just been in the business of supply chain; we've been in the business of reimagining connections between people and the products they love to create a better future.
Joining the TechHUB is an opportunity to be part of the transformation journey towards reimagining the future of Supply Chain Technology
At HAVI Supply Chain TechHUB, You Get…
THE WORK
…the chance to embark on a groundbreaking startup journey set to transform global supply chain results. Here, you'll have the opportunity to make your mark by innovating, creating and driving revolutionary projects that reshape the tech and supply chain world. As you steer the change needed for the company's growth, your work will be purposeful, driving value and bringing smiles to everyday life.
THE PEOPLE
…to work with a diverse mix of talent – an exceptional team of experts, trailblazers and problem solvers from around the globe. Together, you'll seamlessly work across borders to achieve what you seem impossible.
THE ENVIRONMENT
…to thrive in a supportive yet challenging environment where innovation to redefine what's possible is our commitment. Experience a culture that encourages autonomy, flexibility and empowerment, and embrace a collaborative mindset that prioritizes teamwork and experimentation – essential for shaping the future of Supply Chain Technology
ABOUT THE ROLE
We are looking for an IT Digital Workplace Content Creator to join our TechHub
You will be responsible for creating engaging and instructional content such as tutorials, videos, infographics, and interactive guides to simplify and facilitate the effective use of technology.
You will play a key role in supporting our standards and practices with SharePoint content for the Digital Workplace Academy and M365 applications. Additionally, the role includes updating and reviewing periodically our knowledge base, supporting the creation of Standard Operating Procedures (SOPs), and developing knowledge articles to enhance self-service and omnichannel support.
THE SKILLS
To set you up for success in this role, here are some key skills that will help you:
- Bachelor's degree in communications, Education, Information Technology, or a related field.
- Proven experience in content creation and management, particularly in a digital workplace or educational setting.
- Proficiency with SharePoint and M365 applications.
- Strong understanding of knowledge base management and the creation of SOPs and knowledge articles.
- Experience in digital content creation and instructional design.
- Ability to create engaging and instructional content in various formats (e.g., video, infographics, interactive guides).
- Strong organizational skills and attention to detail.
- Ability to integrate user feedback into content development processes.
- Proficient in creative tool suites (e.g. Adobe Creative, Camtasia, etc.).
- Excellent communication skills and the ability to present complex information clearly.
- ITIL Foundation and Service Now familiarity (desirable).
- Fluency in English.
THE BENEFITS
What's in for you?
- The People The Work The Environment
- Competitive Salary: we offer a salary that reflects your experience and expertise.
- Health & Wellness: healthcare plan, life insurance, online mental health appointments.
- Work-Life Balance: flexible working hours and remote work options.
- Professional Growth: access to ongoing training.
- Inclusive Environment: we prioritize diversity and inclusion, ensuring everyone feels welcome and valued.
- Employee Perks: free gym in our HUB, team-building activities, social events.
- Employee Assistance Program: access to confidential support for personal or professional challenges.
In return, HAVI Supply Chain TechHUB asks…
BE ADAPTABLE
…and swifty adjust to new challenges, diverse mindsets and disruptive approaches as you navigate the ever-evolving supply chain technology landscape.
BE A SOLUTION SEEKER
…and embrace challenges creatively, think critically and drive positive change in supply chain technology.
BE DRIVEN
…and demonstrate initiative and accountability in pursuing innovative solutions and strategies to shape the future of supply chain technology.
Apply Now Step into the future with us at HAVI Supply Chain TechHub in Lisbon and make your mark
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At HAVI Supply Chain TechHUB, we are committed to building a diverse and inclusive workforce. We believe that a variety of perspectives strengthens our team and drives innovation. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences, and identities. We are dedicated to creating a workplace where everyone feels valued, respected, and empowered to succeed.