Customer Support Agent in Remote Portugal
We are looking for a Customer Support Agent to join our fully remote team based in Portugal. This is a perfect opportunity for someone who is fluent in German and wants to work in a dynamic, international environment from the comfort of their home.
The role involves providing excellent customer support to clients in Germany, using your language skills to resolve issues and answer questions. You will be working with a top international company that values its employees and provides a supportive and multilingual team environment.
Key Responsibilities:
* Provide customer support to clients in Germany via phone, email, and chat
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Collaborate with internal teams to resolve complex customer issues
Requirements:
* Fluent in German (C1-C2 level)
* Basic English language skills (B1+ level)
* Reside in Portugal
* Have a valid work permit or EU citizenship
What We Offer:
* Competitive salary package
* Full paid training
* Long-term career growth and development
* Supportive and multilingual team environment
This is a full-time, permanent position with standard office hours from Monday to Friday. If you are a motivated and customer-focused individual who is passionate about languages and culture, we encourage you to apply for this exciting opportunity.