Randstad operates in Portugal and in the world as a leader in the area of Human Resources, in various sectors of activity. Technologies specialization works exclusively in the IT & Telecom sector, promoting unique professional development opportunities. As part of an internal and international project, we are looking for a Global Field Business Support, Specialist
Main areas of responsibility:
* Act as a quote reviewer/approver & point of contact for specific markets in the region (allocated via distribution of workflow);
* Provide guidance to Quote owners on policies to accelerate the transactional process cycle (including quote configuration, and region-specific requirements);
* Liaise with key stakeholders to ensure correct deal setup, to resolve transactional processing issues;
* Improve productivity and efficiency resulting in less revenue at risk and less bottlenecks during peak times;
* Troubleshoot quote issues in the productive system;
Expectations and Tasks:
* Attention to detail and accuracy is a must to ensure compliance with SAP guidelines. Staying up to date on process compliance with respect to Global Policies is required;
* Hands-on mentality, adaptability, and agile working mindset are essential;
* Coordinate with cross functional teams to ensure deal compliance;
* Ensure Quarter End Close safeguarding during business-critical periods;
* Monitor the deal pipeline to identify strategic customers/deals in current quarter;
* Analyse and provide constructive solutions to improve simplification and efficacy.
Skills
* University or College degree or comparable experience;
* 3-4 years of professional working experience;
* Customer-facing experience, especially in Deal Support / Transactional Support is a great advantage (Previous experience in Finance Operations/ Commercial or Sales Operations is an advantage but not required.);
* Strong oral and written communication skills & ability to communicate complex ideas to a wide range of audiences;
* Fluent English required;
* Strong team player, experienced in working with virtual and international teams across multiple regions;
* Ability to work on one's own initiative as well as part of a team;
* Ability to work in an agile environment and under tight schedule;
* Focused and project-orientated mindset with creative problem-solving skills.
Benefits
* Entry into a stable project with continuity in a prestigious company.