Guest Service Line Agent Role Summary
A Guest Service Line Agent is a vital member of our hospitality team, responsible for delivering exceptional customer experiences through efficient and personalized service.
* Respond to guest inquiries and resolve issues in a timely and professional manner.
The ideal candidate will possess excellent communication skills, be highly organized, and have the ability to work effectively under pressure.
Minimum of one year experience as a guest service representative or equivalent role in the industry, preferably with knowledge of hotel operations Fluency in Portuguese language (written & verbal) including basic comprehension is preferred, advanced English level essential. Preferably, Hospitality graduate. ,,