Records Assistant Join our team at Family Support Services (FSS) and enjoy comprehensive benefits.BenefitsTuition ReimbursementHealth InsuranceDental InsuranceVision InsuranceLife InsuranceWell-Being ProgramPaid Time Off (PTO)Bereavement Leave12 Paid HolidaysFlexible Spending Account (FSA)Employee Assistance Program (EAP)Short & Long-Term Disability CoverageEmployee Discounts401(k) Plan with 3% Employer ContributionMission The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.Job Summary Prepare assigned file sections according to Federal, State and agency regulations.
Support various quality assurance functions, including but not limited to document date sequence and document placement.
Sort, arrange, and file according to standardized file tab sections, ensuring timely and accurate filing.
Facilitate customer service access to client files.Essential DutiesInspect documents, remove staples, duplicates, and separate documents not appropriate to file.File all incoming documents according to standardized file sections per assignment.Maintain department case list with a high degree of accuracy.Audit filing to ensure all has transferred to the client file.Prepare Notice of Hearing spreadsheet and notify agencies by e-mail.Facilitate access to client case file.Other Duties As needed.QualificationsHigh school diploma or equivalent required.Two years general office experience required.Ability to represent self and the organization professionally.Work independently with little direct supervision.Think and write creatively.Assess situations and make appropriate recommendations/decisions.Research, organize and analyze data.Problem-solving and critical time-sensitive issue resolution.Establish and maintain relationships.Work collaboratively with staff at all levels.Follow through on commitments, projects and responsibilities.Read, research and interpret documents such as contracts, manuals, financial reports.Communicate effectively through writing, speaking, and presentations.Calculate figures and amounts.Maintain confidential information.Strong written and verbal communication.Strong follow-up and follow-through.Strong organizational and time management.Proficiency in Excel and Microsoft Word.Experience with PowerPoint.Other RequirementsClear a Level II Background screening (Live Scan) in which your fingerprints will be used to conduct the screening.
Please see the link with further details: a reference check.Clear a local background check from the County where you reside.Clear a substance abuse screen.Provide copy of all degrees prior to first day of employment.Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit ).
FSS is an affirmative action and equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
FSS is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
If you require a reasonable accommodation, please direct your inquiries to Human Resources at ******.
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