Come and work with us.
Do you want to contribute to an outstanding customer representative service?
Are you Dutch native or fluent with strong English communication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you
Your future project: join our Dutch Customer Advisor team.
As a customer advisor specialist, your daily responsibilities will include:
1. Provide first contact resolutions to customer queries
2. Offer specialized customer support through written and phone communication
3. Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
4. Meet and exceed our customer service quality goals, compliance regulations and productivity targets
5. Create amazing customer experience that people value and we are proud of
6. Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
7. Native or proficient level of Dutch (C2)
8. Advanced level of English (at least C1) both verbal and written
9. Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
10. Analytical and problem solving skills with strong attention to detail
11. Desire to learn and advance, be a curious investigator and problem solver
12. Must hold EU citizenship or valid work permit for Portugal
13. Be a local candidate or willing to relocate to Portugal (work on site - Lisbon)
Benefits.
14. Relocation package
15. Competitive wages
16. Paid professional training
17. Employee discounts
18. Private healthcare & dental insurance (after six months of employment)
19. Growth opportunities through various development programs
20. Fun and engaging company-wide initiatives, including our EverBetter wellness program
21. Job stability
22. Life-long skills and experience
23. Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.