Senior Content Moderator for E-Commerce Platform
BlueView Talent seeks a highly skilled and detail-oriented professional to safeguard online shopping by reviewing user-generated content with accuracy, integrity, and cultural awareness.
The successful candidate will review and assess product listings and posts to ensure compliance with guidelines, regulations, and internal standards. This role contributes to creating a safe, consistent, and high-quality shopping experience for users worldwide.
Key Responsibilities:
* Content Review: Ensure adherence to company policies and regulatory standards by monitoring and assessing user submissions.
* Cultural Awareness: Assess user-generated content with fairness, accuracy, and cultural understanding.
* User Experience: Contribute to a seamless experience for buyers and sellers alike.
* Adaptability: Follow established workflows while staying adaptable to new policies and evolving priorities.
* Case Escalation: Identify, record, and escalate complex or sensitive cases when needed.
* Best Practices: Keep up with moderation best practices, platform updates, and industry trends.
Requirements:
* Language Proficiency: Proficient in German (C1/C2 level) and English (B2 level).
* Citizenship/Residency: EU citizenship or a Portuguese residency card.
* Experience: At least one year of experience in Content Moderation.
* Skillset: Strong analytical, leadership, and communication abilities.
* Lifelong Learning: Desire to learn and advance in the field.