French-Speaking Customer Support Join Our Team in Lisbon
Are you passionate about helping small businesses thrive in the digital world? Were looking for native French speakers to join a fast-growing team in Lisbon as Customer Support Specialists in the online advertising and social media space
What Youll Do:
- Support small and medium-sized businesses (SMBs) across multiple communication channels (chat, email, phone)
- Assist clients before and after their campaigns, ensuring a smooth experience with self-service ad tools
- Resolve issues efficiently and deliver clear, proactive communication
- Analyze trends and provide actionable insights to improve client performance
- Collaborate with internal teams to share customer feedback and enhance the platform
What You Bring:
- Native-level French (spoken and written)
- English proficiency (B2 minimum)
- Strong communication & customer service skills
- Familiarity with social media and digital advertising tools
- Flexibility to work in shifts, including rotating weekends
- Problem-solving mindset and eagerness to learn in a fast-paced environment
Whats in It for You:
- Competitive salary with stable career progression
- Relocation support (flight refund + help with accommodation)
- Health insurance from day one
- Annual return flight to your home country (within Europe)
- Free meals at the office (soup, salad, bread, fruit)
- Free Portuguese language courses, fitness activities, and team events
- Modern office in central Lisbon with great transport connections
- Work with a diverse international team in a dynamic company setting
Interested or know someone who might be? Send your CV or referral to: fatih.yasa@cbtalents.org
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