Project details:
* Start on 08.01
* Work in Lisbon and enjoy a work-life balance with our schedule: Monday to Friday and weekends off
* Online recruitment & hiring process
* Non-sales role focused on managing and adjusting clients' insurance policies.
This job is support for a global leader in property and casualty insurance, stands as the foremost commercial lines insurer in the U.S.
With operations in 54 countries and territories, they offer a comprehensive range of insurance solutions, including commercial and personal property and casualty, personal accident, supplemental health, reinsurance, and life insurance.
Your responsabilities:
* Assist German-Speaking clients via calls or chats with insurance inquiries.
* Process policy changes, payment updates, and cancellations.
* Respond to clients through letters/emails.
* Handle claims and manage document archiving.
* This role isn't about sales; your main focus will be adjusting clients' insurance policies.
Our expectations:
* You speak German in proficiency
* Intermediate English level (at least B1-B2)
* Excellent communication skills, both written & verbal
* You are self-motivated, and you like to work in the team
Main duties:
* Working schedule: Monday - Friday 07:30 – 20:00, full time, 40h/week
* Full time employment, 6 months fixed-term renewable contract
* Private Health insurance with a dental plan (free after 6 months of the contract)
* Work in our modern office in Lisbon Oriente - Parque das Nações
* Training is provided at the beginning of the work, previous experience is not required
* Recruitment & hiring process is 100% online
Competetive Salary and bonuses:
* 1100€ gross x14 months
* up to 100€ gross monthly performance bonus
* up to 100€ gross mothly project bonus
* €7.23 NET/day meal allowance
Relocation package:
* Flight Ticket Reimbursement after 6 months
* Possibility of accommodation in a company-owned apartment
Apply today and Change your career with GentleWay
Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly
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Art der Stelle: Vollzeit
Gehalt: ab 1.200,00€ pro Monat
Bewerbungsfrage(n):
* Are you legally authorized to work in Portugal?
If you are not an EU citizen, confirm your work permit/residency status for Portugal:
* Have you ever worked at Concentrix or Webhelp in Portugal? If so, please leave a comment here:
* Your e-mail address and telephone number are mandatory for processing your application. Please enter it here:
* The closest possible starting date for you:
* This offer is connected with our client Concentrix (formerly Webhelp). Are you okay with continuing with your application?
* Your current location(city):
Sprache:
* deutsch min C2 (Erforderlich)
* englisch min B1 (Erforderlich)