Overview
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Join our Movement and Champion Restaurant Culture!
At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners.
The Fork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.
What will you do?
* Make outbound to our current customers to present them solutions for their business to ensure they will generate significantly more revenue with TheFork month over month
* Support, mainly through email and phone, our Restaurants customers and help them with their positioning strategy, revenue management and online marketing
* Selling, upselling and retaining products and customers
* Be the primary point of contact and build long-term relationships with customers
* Ensure the support and training to use our tools
KPIs
Your KPIs will include (but will not be limited to) and are subject to change based on business needs:
* Products sold and maintained across your portfolio
* Leverage the usage of TheFork tools so restaurants are more engaged with customers and bookings
* Number and quality of restaurants participating in TheFork Festivals
Core competencies
* Customer orientation
* Empathy
* Dynamic and perseverant person
* Oriented results
* Good attitude is very important
Who are you
* Experience in pitching and selling promotions/deals/flash sales
* Experience in dealing with a high number (45-50) of outbound and inbound calls and portfolios with numerous accounts (from 400 to 800)
* Experience as sales representative or account manager
* Experience with a restaurant is preferred
* Experience in e-commerce is preferred
* Native Portuguese and fluent English is a must
What we offer you
* An awesome team
* A Permanent contract
* Flexible working environment (2 days home office per week)
* Lunch vouchers available for each working day
* International teams — More than 30 nationalities and over 10 offices worldwide
* Highly inclusive working environment
* Lifestyle benefits to reimburse activities and travel
* Continuous learning and development programs
* Free access to the Calm app
* A program to help work/life balance
* Health insurance fully covered by the company
* Life Insurance and Disability at no cost to the employee
* Amazing offices with dining, coffee points on each floor, and leisure area
* Team building events
If you are the right person and you are thrilled to join TheFork, don’t miss this chance and apply. We are waiting for you!
We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone — regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law — has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Industry: IT Services and IT Consulting
Porto Salvo, Lisbon, Portugal
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