We are looking for a Application Support for challenging project for an internacional Bank.
Main Activities :
• Provide functional support to users of the systems in a timely and efficient manner
• Build and maintain a knowledge base regarding support issues and their resolution
• Build a working knowledge of the systems and business area in order to provide a high level of support
• Processes requests for specific actions (processing, extraction, specific work, etc.)
• Creates control points as part of procedures and operating methods to ensure that work goes smoothly and drafts ad hoc reporting
Soft skills:
• Professional English (candidate should be able to conduct the interview in English)
• Excellent communication skills
• Autonomous person
• Team player
• Think out-of-the box and come up with new ideas/ improvements for the processes
• Client focused
Hard skills:
• Itil process
• Linux
• Oracle
• Ansible
• Dynatrace
• Financial Markets - Transversal Financial Markets( Nice to have )
• ServiceNow
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