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Dutch-speaking technical customer service agent | lisbon, portugal

Almada
C&D Talent Advisory - Academy
Anunciada dia 24 março
Descrição

OverviewLisbon, Portugal | On-Site | International Tech Support Project. Relocation support for work-permitted candidates. Join an international customer experience team supporting innovative digital and technology solutions used by customers across Europe. We are looking for a Dutch-speaking Technical Customer Service Agent who is passionate about helping users resolve technical issues and ensuring a smooth product experience. This role is ideal for candidates who enjoy technical troubleshooting, customer interaction, and working in a fast-paced international environment. What You\'ll DoProvide technical customer support via phone, email, and chat in Dutch Assist users with product troubleshooting, technical questions, and account support Deliver clear and professional communication while resolving issues Maintain accurate records of interactions in internal systems Ensure high service quality and customer satisfaction Adapt quickly to new tools, updates, and product features What We\'re Looking ForC1/C2 Dutch (mandatory) English B2 or higher Strong communication and customer service skills Comfortable working in a dynamic support environment Open to feedback and continuous improvement Interest in technical troubleshooting and digital services Work ScheduleRotational shifts Monday – Friday: 08:00 – 20:00 Saturday & Sunday: 08:00 – 17:00 Days Off: 2 rotational days per week Salary & BenefitsBase Salary: €1,100 gross × 14 months Performance Bonus: €135/month × 12 months Attendance Bonus: €120/month × 11 months Meal Allowance: €7.63/day Additional BenefitsHealth insurance from day 1 (fully covered after 6 months) Paid training and onboarding International and multicultural work environment Career development opportunities How To Apply:Send your CV to can.dinler@cbtalents.org or use the application form. If you\'re ready for a new international opportunity, we\'d love to hear from you...#J-18808-Ljbffr

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