What you will do
1. Customer Relationship Management
1. Act as the primary point of contact for processing-related matters with your assigned customers.
2. Build and maintain long-term relationships to ensure customer satisfaction and loyalty.
3. Understand customer needs and translate them into tailored processing solutions.
2. Sales & Business Development
4. Identify and pursue new business opportunities within existing accounts.
5. Promote Tetra Pak's processing portfolio (e.g., dairy, beverage, plant-based, etc.).
6. Quote, Discuss & Negotiate orders and contracts with customers using Value selling process & Tender guidelines.
3. Financial Target Delivery
7. Deliver financial targets for Processing Business, for the allocated strategic customers
8. Understand & drive improvement actions to secure a profitable account/ sales area through timely portfolio, commercial actions & necessary competitiveness measures impacting project/ account management costs
4. Technical Expertise & Solution Selling
9. Provide technical guidance on processing systems and equipment.
10. Work with Pre-Project teams, including engineering, automation and business streams to design optimal solutions to solve customer challenges
11. Stay updated on industry trends and innovations to advise customers effectively.
5. Commercial & Contract Management
12. Negotiate commercial terms and manage contracts related to processing solutions.
13. Understand & comply with Tetra Pak's Commercial practices framework (including Pricing, Contract terms & Authorisation matrix), regulatory framework & general code of conduct. Manage proper & timely documentation of Customer Files.
6. Collaboration & Reporting
14. Work closely with Packaging and Services for integrated solutions.
15. Report account performance, forecasts, and strategic plans to senior management.
We believe you have
16. University Degree or equivalent, preferably in an engineering or food related subject
17. Experience in selling capital goods in a business-to-business environment
18. Experience in general food processing techniques and equipment
19. Technical knowledge of the Tetra Pak equipment and solutions is an advantage
20. Full fluency in Portuguese, English and Spanish
21. Excellent interpersonal skills, combined with outstanding communication skills
22. Good presentation and time management skills
23. Ability to develop and manage customer plans
24. Self-motivated and diligent
We Offer You
25. A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
26. A culture that pioneers a spirit of innovation where our industry experts drive visible results
27. An equal opportunity employment experience that values diversity and inclusion
28. Market competitive compensation and benefits with flexible working arrangements