Required Experience & Skills:
* 5+ years of experience as a Business Analyst or in Functional Support within IT.
* Strong communication skills, both verbal and written.
* Experience working in Agile projects and collaborating with development teams across the entire software development lifecycle (SDLC) .
* Solid knowledge of SQL and other relevant programming tools.
* Interest in learning and understanding the KYC business domain .
* Proven track record of delivering on commitments .
* Fluent in English (both spoken and written, minimum B2 level).
Soft Skills:
* Proactive with strong ownership and accountability.
* High attention to detail and precision in work.
* Excellent troubleshooting and problem-solving abilities.
* Collaborative team player, able to support developers and colleagues effectively.
* Self-manageable, able to prioritize tasks and work independently.