Immerse yourself in our dynamic environment.
Do you want to contribute to an exceptional customer representative service?
Are you fluent in German with strong English communication skills?
Looking to make your career abroad in a multicultural setting?
So we have the perfect opportunity for you
As a customer advisor specialist, your daily responsibilities will include:
Providing first contact resolutions to customer queries
1. Offer specialized customer support through written and phone communication
2. Build meaningful relationships, answering customers questions in a courteous, friendly, and professional manner
3. Meet and exceed our customer service quality goals, compliance regulations and productivity targets
4. Create amazing customer experiences that people value and we are proud of
5. Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
6. Native or proficient level of German (C2)
7. Advanced level of English (at least C1) both verbal and written
8. Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
9. Analytical and problem-solving skills with strong attention to detail
10. Desire to learn and advance, be a curious investigator and problem solver
11. Must hold EU citizenship or valid work permit for Portugal
12. Be a local candidate or willing to relocate to Portugal
Benefits
Relocation package available
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our wellness program
Job stability
Life-long skills and experience
Excellent work culture
Go further with us
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
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