Role Overview We are looking for an experiencedServiceNow Tech Leadto join our team and drive the technical design, development, and governance of ServiceNow solutions in enterprise environments. This role requires strong technical expertise, leadership capabilities, and the ability to ensure high-quality delivery while maintaining platform best practices.Experience Required 4–5+ years of hands-on experience withServiceNowin enterprise environments Proven experience leading technical teams and ensuring development standards Experience in complex enterprise integrations and automation processesKey Technical Skills 1. Advanced Development & UI/UX Strong expertise inJavaScript(GlideSystem, GlideRecord, GlideAggregate) Pro-code development usingScript Includes(object-oriented approach) AdvancedService Portaldevelopment ( AngularJS mandatory ) Experience with Server Scripts, HTML, CSS Development of complex business logic using: Business Rules Scheduled Jobs UI Actions Performance optimization focus2. Integrations & Process Automation Experience withRESTandSOAPintegrations Integration architecture usingIntegrationHub OAuth 2.0 API Keys Custom Spokes Advanced usage ofFlow Designer Error handling Subflows Complex logic implementation Data transformation and migration usingTransform Mapswith scripting3. Governance, Administration & Security CMDB governance(IRE rules, reconciliation, data quality) SDLC management: Update Sets Application Repository Multi-instance deployments Advanced security implementation ( Scripted ACLs ) Upgrade management: Skipped Records analysis Remediation planning4. Technical Leadership & Quality Assurance Definition and enforcement of development standards and best practices Code review and quality assurance for internal and third-party developments L3 troubleshooting and issue resolution: Script Debugger SQL Logs Transaction analysisCertifications Mandatory: ServiceNow Certified System Administrator ( CSA ) ServiceNow Certified Application Developer ( CAD )Nice to Have: ServiceNow Certified Implementation Specialist ( CIS – ITSM / ITOM ) Language RequirementsMandatory: Portuguese – C1 English – C1 Nice to Have: Spanish – B2What We're Looking For Strong problem-solving mindset Ownership and accountability Team leadership and mentoring capabilities Ability to work in enterprise-scale environments Focus on scalability, governance, and quality delivery