Transform your fashion expertise into a fulfilling career opportunity.
Job Description
Be the Fashion Mentor:
Engage with customers to deliver exceptional shopping experiences, sharing your passion for fashion and providing personalized guidance on product selection.
Customer Service Excellence:
Provide prompt and professional assistance via phone, email, or social media, addressing customer queries and concerns with confidence and courtesy.
Product Knowledge:
Stay up-to-date on products, orders, payment methods, and shipping procedures, ensuring seamless support to customers.
Order Fulfillment:
Expertly manage online credit simulations, transforming them into completed files with precision and care.
Communication Skills:
Effectively communicate with customers, colleagues, and other departments, resolving issues and redirecting cases as needed.
What's in it for you?
Enjoy a dynamic work environment with opportunities for growth and development.
Experience a unique cultural blend in Lisbon, rich in history and vibrant atmosphere.
Relish delicious Portuguese cuisine, warm climate, and stunning beach life by the Atlantic.
Expand your professional network in an international setting, with English-speaking locals and expats.
Required Skills and Qualifications
Language Proficiency: Native-level German and good English skills.
Fashion Enthusiasm: Passionate about fashion trends and industry insights.
Customer Focus: Prioritize customer satisfaction, actively listening and communicating effectively.
Proactivity: Energetic, innovative, and proactive in working at a fast pace.
Interpersonal Skills: Excellent intercultural communication and expatriate lifestyle enthusiasm.
Living in Lisbon: Willingness to relocate to Lisbon for an international career and life experience.
Valid Work Permit: Possess a valid Portuguese work permit (required).
Benefits
Contract Type: Yearly or 6-month contract, renewable.
Working Hours: 40 hours/week (8 hours/day) from Monday to Sunday, 7am - 9pm.
Salary Conditions: Competitive salary, including private health insurance from day one.
Relocation Support: Reimbursement of initial flight expenses, airport pickup, and yearly two-way flight ticket back to your home country.
Free Portuguese Lessons: Improve your language skills, cooking classes, sport activities, and social events organized by the company.
Real Career Opportunities: Enter a development program within 6 months, accessing various roles within the company.
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