BCIC Swiss GmbH | Best Connect International Company is looking for an IT Support Specialist in Portugal.Location:(Coimbra & Braga), Portugal.Type:Dispatch/Part-time, On-site.Hours:10-20 hours per week.Required Skills:Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic Networking.ResponsibilitiesProvide first- or second-level contact and problem resolution for customer issues.Work with third-party vendors to remediate complex AV issues as needed.Provide timely communication on issue status and resolution.Maintain ticket updates for all reported incidents.Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.Have basic knowledge of the Mac operating system to support Apple PC users.Install, upgrade, support, and troubleshoot printers and computer hardware.Perform remedial repairs on desktops, laptops, printers,(#J-18808-Ljbffr