A technology services provider in Portugal is looking for a skilled Service Maintenance & Operations Lead. This remote position requires strong experience in IT service operations, particularly in Event, Incident, and Request Management. Responsibilities include overseeing service quality, managing incidents, and ensuring timely stakeholder communication. Candidates should possess advanced Excel and data analytics abilities, experience with ServiceNow and data lakes, and robust vendor management skills. This position offers various benefits, including remote work and health insurance.
#J-18808-Ljbffr