Lead Spa Professional
We are seeking an exceptional Lead Spa Professional to oversee the launch and operation of our luxurious spa at The Standard, Lisbon.
This is a dynamic leadership role that requires a deep understanding of wellness trends, guest experience, and service excellence. The ideal candidate will have a proven track record of driving both guest satisfaction and profitability in a luxury or lifestyle hotel setting.
Key Responsibilities:
* Lead the development of spa treatment menus and signature rituals, blending global wellness practices with Portuguese influences inspired by the ocean, natural ingredients, and Lisbon's effortless rhythm.
* Recruit, train, and inspire a passionate team of therapists, attendants, and receptionists who will deliver warm, intuitive service and unforgettable guest experiences.
* Develop and implement operational strategies to ensure consistent high standards of cleanliness, safety, and compliance.
* Partner with the Marketing and Culture team to curate innovative programs, wellness events, and retreats that fuse health, art, music, and community.
* Manage the financial performance of the spa, overseeing budgets, forecasts, and cost control while identifying creative opportunities to grow revenue through events, memberships, partnerships, and bespoke activations.
The successful candidate will be a visionary leader with a passion for creativity, innovation, and delivering experiences that go beyond the traditional spa model. They will possess strong business and financial acumen, as well as excellent communication and interpersonal skills.
Requirements:
* A minimum of 3–5 years' experience in spa management, spa operations, or wellness, ideally gained in Lisbon or Portugal.
* Experience in spa or wellness management within a luxury or lifestyle hotel.
* Proven experience with pre-opening projects, including spa treatment development and concept creation.
* Deep understanding of holistic wellness trends, guest experience, and service excellence.
* Strong business and financial acumen, with a track record of driving both guest satisfaction and profitability.
* Knowledge of Portuguese wellness culture, local ingredients, and treatment modalities (advantageous).
* Passion for creativity, innovation, and delivering experiences that go beyond the traditional spa model.
* Hold relevant certificates in Spa or Wellness disciplines.
* Fluent in English; additional languages are always a plus.
* Flexible, proactive, and passionate with the energy to thrive in a vibrant, fast-paced, and collaborative environment.
* Have a flexible approach to working hours during the pre-opening and opening period.
If you are a results-driven professional with a passion for leading-edge wellness concepts and delivery, we would love to hear from you.