ServiceNow ITSM Specialist Role We are seeking a seasoned ServiceNow ITSM expert to drive operational excellence in our organization. * Maintain and optimize ServiceNow modules for incident, request, problem, change management and service catalog. Key Responsibilities: 1. Configuration & Optimization Design scalable solutions that enhance platform capabilities and user adoption. Create efficient workflows through scripting using JavaScript. 1. >Maintain scripts (Business Rules) Client Scripts(UI Policies)Script Includes customize reports dashboardsfor actionable insights Analytics & Insights Create data-driven decisions across it operations Give stakeholders visibility into key performance metrics. generate meaningful business value from your expertise by working with cross-functional teams on an outsourced consultancy basis — partnering with leading European organizations who prioritize digital transformation technologies like Servicenow h5-Benefits of the role: h6 =LIstyle=list–square” DESIGN scalability solutions align industry best practices continous optimization how manage services *