Are you fascinated by Emobility and Navigation functionalities? Would you like to support these areas as a Project Support Engineer and take on a key role in driving innovative solutions forward? In this position, you will play a vital role in identifying, analyzing, and resolving technical and organizational challenges, ensuring smooth feature integration. We'd love to hear from you!
Job Definition
• Pre-analyzing, prioritizing, and processing support tickets efficiently and accurately.
• Managing and resolving IT incidents.
• Participating in ticket review meetings and providing customer support (3rd level).
• Collaborating closely with international teams to identify and drive process improvements.
Job Qualifications
• You have a complete technical degree or comparable qualification with relevant experience.
• Strong communication and troubleshooting skills.
• A proactive, solutions-focused mindset.
• Experience working with ticketing systems such as Jira, or similar tools.
• Fluent English is required; German is a plus.
Benefits
• We support your health with attractive offers like gym subsidy, health workshops, sport events,
• We support your individual growth by a variety of training programs
• We love to celebrate together: e.g. yearly company party, Christmas party, team-building events,
• If you want to know more about our benefits, check our benefits page!
Apply now!
Pixida is proud to be an Equal Opportunity Employer! We are committed to a work environment that supports, inspires and respects all individuals and in which all aspects of employment are applied without discrimination. Therefore we encourage all individuals to apply!
Please provide your CV (already with certificates, employer's references, etc.) In addition, we ask you to provide information about your possible start date, salary expectations and language skills.