Job Description
The IT Analyst is responsible for ensuring the satisfaction of end-client networks. Quiet operation of these networks is crucial in this position. A highly motivated and self-starting individual who can work in shifts to cover 24X7 NOC and SOC operations, collaborating with the IT System, Security, and Engineering teams.
Essential Duties and Responsibilities:
The success of managing client networks and security relies heavily on quickly resolving incidents that clients open tickets for. Constant monitoring of alerts generated by tools is also crucial to resolve incidents before clients are aware.