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Application support engineer (french speaker)

Porto
Dellent Consulting
Anunciada dia 30 agosto
Descrição

Join to apply for the Application Support Engineer (French Speaker) role at Dellent.

Descrição da Função

Dellent is a consulting company focused on System Information and Telecommunications. Our goal is to help our candidates and consultants advance in their careers through projects that meet their needs and expectations. This project is part of the business investment banking and financial services area, with its technological hub in Porto, developing innovative solutions and support for all related operations.

We are looking for an Application Support Engineer (French Speaker) to work in this project in Porto (Hybrid).

Requirements:

* More than 9 years of experience in a similar role;
* Bachelor’s degree in Information Technology, Computer Science, or related field;
* Minimum of 3 years of experience in application support, preferably in banking or financial services;
* Proficiency in French (C1) is required;
* Additional languages are a plus;
* Strong knowledge of ticketing tools, especially Jira and ServiceNow;
* Excellent problem-solving skills and ability to work under pressure;
* Strong communication and interpersonal skills for collaboration;
* Familiarity with banking applications and systems is highly desirable;
* ITIL certification or similar framework knowledge;
* Experience with scripting or automation tools;
* Basic understanding of databases and SQL.

What can you expect from us?

* Health insurance;
* Personalized training plan with a budget for training and technical books;
* Constant professional growth feedback;
* Remote onboarding process;
* Team events every semester;
* Culture of proximity and transparency where your ideas and needs are valued.

Location: Porto, Portugal

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and IT Consulting

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