Russian-Speaking Customer Support Specialist-Social Media & Smart TechJob Openings Russian-Speaking Customer Support Specialist-Social Media & Smart Tech About the job Russian-Speaking Customer Support Specialist-Social Media & Smart TechCross Border Talents is looking for fluent Russian speakers on behalf of our Porto-based client to join their multicultural team working on an exciting project-with a welcome bonus of EUR 1000! Start Date: 31 July and August 21 Location:Porto, Portugal Work Type:On-site Language Requirement:Russian (Fluent) + English (B2 level) Join a fast-growing team supporting one of the most innovative social media and tech gadget platforms in the world. If you're passionate about technology, social interaction, and delivering top-tier customer support, this is your chance to build a career in a multicultural environment right in the heart of Porto. As aCustomer Support Specialist, you will: Provide outstanding assistance to users of next-gen social media and smart devices via chat, email, or phone. Guide customers in solving technical or account-related issues with empathy and efficiency. Monitor and report user feedback, bugs, and suggestions to enhance product performance. Follow standard procedures and contribute to a positive customer experience. Collaborate with teammates and team leaders to continuously improve service delivery. What You Bring:Fluency inRussianand good command ofEnglish(B2+). Excellent communication and interpersonal skills. Basic familiarity with social media platforms and tech gadgets. Problem-solving mindset and customer-centric attitude. Willingness to work in a24/7 shift rotationafter the initial training period (starts withmorning shifts ). Availability to work on arotating schedule, Monday to Sunday, withtwo rotating days off. Additional InformationAccepted documents: EU ID Residence Card Visa holders (upon validation) ️ Ready to Relocate?Whether youre starting fresh in Portugal or looking for your next step within the country, this role offers a great opportunity to settle in Porto while gaining experience with one of the biggest names in the social media and smart tech landscape. Apply now and power up your career with a dynamic, forward-thinking team! Welcome bonus of EUR 1000! Base salary:EUR 1,000 gross/month (paid over 14 months). Extra payment for working night hours, public holidays and Sundays Meal allowance:EUR 7.63 net per working day#J-18808-Ljbffr