Job Description:
Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. Jolera headquarters are in Toronto with offices across Canada.
We’ve helped transform hundreds of MSPs & solution providers worldwide! With our team of experienced professionals, we provide an elevated managed service experience tailored to our clients' needs. At Jolera, we treat each MSP partner with specialized care and organize our products to fit your business.
Qualifications:
* Must be a team player with excellent communication and interpersonal skills
* Ability to work collaboratively and independently
* Knowledge of backup applications (Veeam, Barracuda, Commvault, etc.)
* Experience with email and spam filtering services (Mimecast, Barracuda, Proofpoint, etc.)
* Familiarity with DNS, DHCP, and TCP/IP
* Knowledge of switching and routing topologies (VLAN, basic routing protocols)
* Experience with Firewall Technologies (Cisco, FortiGate, Palo Alto, etc.)
* Experience administering Microsoft Windows Active Directory
* Strong knowledge of Microsoft Exchange Server and SQL Server
* Experience with VMware vSphere 6.0 and above
* Working knowledge of Microsoft Azure, Azure AD, and Intune
* Previous experience in a fast-paced consulting, MSP environment, or as a System Administrator is a plus
* Knowledge of troubleshooting and implementing Site-to-Site VPNs on Cisco, Palo Alto, and FortiGate platforms
Nice to Have:
* Experience supporting managed services customers
* Linux Administration experience
* Experience with IT Security tools such as EDR, SIEM, and Vulnerability Management platforms
* Experience working with cloud platforms like AWS and GCP
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