ResponsibilitiesReceive, register and validate customer orders in the TMS, in line with quotations, cargo specifications, SOPs, etc. Define the best execution plan in terms of transport solutions, taking into account transit time, costs and any operational constraints/embargoes, together with CES (Customer Expert Solutions). Handle all administrative aspects of the process, including commercial invoices, packing lists and related documentation. Check goods availability for collection and obtain confirmations to ensure proper progress of the transport process. Optimize operational execution and prepare the transport plan/booking in cooperation with CES (Customer Expert Solutions). Enter and update transport information in the TMS accurately and concisely. Prepare transport documentation in accordance with customer instructions. Manage communications and documentation with suppliers (internal and external). Create and update events in the TMS. Monitor and improve supplier performance using available tools and solutions. Coordinate with CES and record any issues/anomalies in the appropriate logs. Ensure the process is complete from a documentation and compliance perspective and upload all documents to the TMS. Support internal billing by validating all related costs. Issue and send invoices and related documentation to customers. Participate in commercial/sales meetings when requested. Follow up and manage significant operational deviations, informing management and/or central divisional services (legal, insurance, etc.) together with your hierarchy. Report any malfunction/anomaly in accordance with company procedures. Liaise with the QHSE manager to ensure proper understanding and application of the quality management system.#J-18808-Ljbffr