German Technical Customer Service in Lisbon
Join to apply for the German Technical Customer Service in Lisbon role at BOROLEO
German Technical Customer Service in Lisbon
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Join to apply for the German Technical Customer Service in Lisbon role at BOROLEO
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Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ️
Do you enjoy helping people solve tech problems? Join a friendly team where you will support customers with their questions about products, software, and connectivity issues. You’ll be the go-to person for anything from how a product works to fixing small technical problems.
Your Tasks
* Talk to customers via phone, email, chat, social media, or messages
* Answer general questions and provide tech support
* Support with e-commerce, software, and device connection issues
* Forward complex cases to the next level of tech support
* Work with technicians to solve help tickets
* ️ Manage your own list of support requests
* ️ Keep clear records of all interactions and updates
* Give feedback on support tools and help documents
* Follow the brand's style and tone in all communication
What We’re Looking For
* Proficiency in German and good level of English, both written and spoken
* High school diploma (required)
* ️ Strong communication skills
* Good problem-solving abilities
* Comfortable with digital tools and systems
* Able to work in a fast-changing environment
* Open to learning and feedback
* Flexible availability (evenings/weekends/holidays)
Nice to Have
* Interest in technology
* Experience in customer support
* Some technical know-how or curiosity
* Team spirit
What We Offer
* New and modern office.
* Full training to help you succeed.
* Relocation support (if applicable).
* We promote inter-company mobility to work at any of our sites around the world.
* Private health insurance, free after six months
* Competitive wages (14 monthly payments per year) + bonus
Location
Lisbon, Portugal
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Legal Services
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