About the Position
We are seeking a dedicated and customer-oriented individual to join our growing support team in Braga. In this full-time position, you will be a key point of contact for customers — handling inquiries, resolving issues, providing accurate information, and ensuring every interaction reflects professionalism and care.
This role plays a direct role in driving customer satisfaction and strengthening long-term relationships.
* You will provide responsive, high-quality support to customers via phone, email and chat.
* You will listen carefully to customer needs and resolve issues with empathy and efficiency.