PWe are seeking a highly motivated bFunctional Application Support Consultant /b to join a mission-critical team supporting our client's bAsset Liability Management Treasury (ALMT) /b division.
This isn't just a technical support role; you will be the strategic bridge between Front Office (FO) traders, Middle Office (MO) specialists, and technical IT squads across the EMEA region.
/ppIf you have a \"detective\" mindset and thrive at the intersection of Financial Markets and IT stability, this mission is for you.
/ppbr/pp Your Mission: /pullibThe Bridge: /b Act as the primary functional and technical point of contact for EMEA-based traders and analysts using our core booking application.
/lilibIncident Commander: /b Resolve or guide the resolution of technical and functional issues within the ALMT ecosystem.
You own the incident from triage to final fix.
/lilibSystem Stewardship: /b Ensure the total stability of the production environment while collaborating with development and business analyst teams to enhance system functionality.
/lilibContinuous Improvement: /b Proactively identify and suggest automation opportunities to eliminate repetitive manual tasks and improve team efficiency.
/lilibKnowledge Governance: /b Maintain high-quality support documentation and create comprehensive user guides to empower end-users.
/lilibRelease Management: /b Play a key role in the deployment and release cycle, ensuring new features land safely in the production environment.
/li /ulpbr/pp Who You Are (Requirements): /pullibThe Hybrid Profile: /b You have a solid understanding of bFinance /b, particularly bDebt and Cash-flow instruments /b.
You understand the \"Why\" behind the trade.
/lilibTechnical Foundations: /b /lilibSQL: /b Strong ability to query databases for data extraction and troubleshooting.
/lilibUNIX: /b Comfortable navigating environments and managing processes via the command line.
/lilibFrameworks: /b Solid understanding of bITIL /b processes (Incident, Problem, and Change Management).
/lilibThe Tools: /b Experience with bServiceNow /b (or similar enterprise ticketing systems) is highly preferred.
/lilibSoft Skills: /b /lilibCommunication: /b Expert-level bEnglish /b (written and oral) is mandatory to interact with FO/MO users across EMEA.
/lilibProblem-Solver: /b You don't just fix symptoms; you find root causes.
/lilibTeam Player: /b You excel in collaborative environments, bridging the gap between functional users and technical teams.
/li /ulpbr/pp Why This Mission?
/pullibHigh-Stakes Exposure: /b Work on mission-critical ALMT and Treasury systems for a global banking leader.
/lilibProfessional Growth: /b Deepen your expertise in both financial products and complex IT infrastructures.
/lilibHybrid Culture: /b A modern work regime in Lisbon that balances collaborative office days with remote focus.
/li /ulpbr/pp bReady to bridge the gap in Lisbon?
Apply now.
/b /p