.Job DescriptionZendesk is seeking a highly motivated Software Engineer to join our Internationalization team.
This is an exciting opportunity to contribute to enabling our products to reach a global audience.
You will also collaborate across teams to guide and improve internationalization practices.What we're doing every day: Collaborate with cross-functional teams to design, develop, and maintain internationalization features in our software products.
Write clean, scalable, and efficient code mainly using Ruby on Rails, Node.Js, and TypeScript.
Collaborate closely with the Localization teams to build tools and scripts that streamline their workflows.
Participate in code reviews, testing, and documentation to ensure high-quality software.
Continuously learn new programming languages, frameworks, and best practices to enhance development capabilities.
Engage in technical discussions, planning, retrospectives, and team rituals within a remote-friendly, inclusive culture, following Agile methodologies.
Troubleshoot and resolve technical issues related to internationalization features.
Contribute to a culture of innovation, technical inquisitiveness, and continuous improvement.
Be part of company-wide inclusion and diversity initiatives including volunteering time, learning sessions or training.
Enjoy our company benefits such as regular team lunches, remote meet-ups, online conferences, unlimited Paid Time Off and much more.
Sound like something you'd enjoy doing?
Let's talk about what kind of candidate we're looking for.What you bring to the roleQualifications Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience.
Proficiency in Ruby (Ruby on Rails), Node.Js, and TypeScript is preferred; familiarity with other programming languages and web frameworks is a plus.
Strong problem-solving skills and eagerness to learn new technologies and techniques.
Ability to work independently as well as collaboratively in a team environment.
Familiarity with Agile methodology and experience working in Agile teams is highly desirable.
Passion for software development, with a keen interest in internationalization and localization.
Excellent communication skills and a proactive approach towards personal and professional growth.
Proficient in English, both written and verbal.
Tech Stack Our application code is mostly written in TypeScript, JavaScript, and Ruby.
Our data is stored on Redis, MySQL and S3 Our workloads run on Kubernetes clusters running on AWS.
What gives you an edgeThis is what can set you apart from the other candidates, but we don't expect you to have.
Having a multi-cultural experience (living in another country for instance) Contribution to Open-source internationalization-related standards or libraries