Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and Summary Manager, Risk Management – Customer Risk ManagementOverview We are currently looking for a Manager, Europe Customer Risk Management (CRM), reporting to the Europe Regional CRM VP. The primary responsibility of the Manager is to ensure counterparty/credit customer risk is appropriately identified, monitored and managed in accordance with the applicable Mastercard policies & procedures and risk appetite. The role is on the First Line of Defense under the Strategy & Operations organization, with partnership with the Second Line Credit Risk function. Mastercard has approximately $75B in credit exposure to financial institutions and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The magnitude and strategic nature of this exposure necessitates engagement with senior management, Mastercard's sales, franchise, and product organizations as well as our customers (issuers, acquirers, etc.). This role provides great opportunities to learn and grow your career within Mastercard.Role The primary responsibility is to ensure counterparty customer risk for assigned markets is appropriately identified, assessed, managed and mitigated in accordance with Mastercard's policies & procedures and risk appetite framework. This includes, but is not limited to:Managing credit risk for the assigned portfolio, both on an individual and on a portfolio basis; point of contact for all CRM related matters for the assigned portfolioImplementing risk policies and procedures to minimize potential credit losses while supporting business initiativesConducting customer credit risk underwriting analysis and strategy execution of customer risk management, leveraging the understanding of risks and regulationsPartnering with CRM Center of Excellence to ensure 24x7 customer exposure monitoring and managementDeveloping and managing risk processes, including the development of alternative risk mitigation solutionsConducting credit considerations in the application process of new customers where neededHelping prepare external and internal CRM-related reportingSupporting cross-functional initiatives to deliver on risk goalsAll About YouGraduate degree in business, finance, economics or equivalentExperience in credit risk assessment and financial statements analysis; experience in / knowledge of the European banking sector and/or payments is a strong plusStrong analytical and problem-solving skills; ability to identify potential sources of risk and provide solutionsStrong negotiation and influencing skillsAbility to manage through a crisis and ability to make tough decisions with imperfect / incomplete informationExcellent written and verbal English communication skillsCorporate Security ResponsibilityAbide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.Compliance Control and Risk Management Controller Cross Border Talents is looking for professional English speakers for the role of Compliance and Risk Management Controller in Lisbon. As a Compliance and Risk Management Controller, you will support the execution of compliance control and independent testing activities across multiple European entities within a leading international banking and insurance group (insurance and protection business line). The role ensures consistent application of compliance standards, risk monitoring, and control quality across all relevant locations.Language requirementsEnglish: C1 (advanced, written and spoken)LocationLisbon, PortugalMain responsibilitiesExecution of Compliance Control PlansPrepare compliance controls in coordination with Local Compliance OfficersConduct on-site control testing across multiple countriesDocument findings and formalize control reports and feedbackShare results with Compliance Control & Risk Management teams, compliance domains, and regional officersReport quarterly results through dedicated governance toolsPerform compliance independent testing activities across the assigned perimeterEnsure alignment with internal methodologies and control frameworksContribute to compliance risk mapping and operational risk analysisParticipate in the review of operational incidents and control outcomesSupport continuous improvement of the compliance framework in collaboration with head office teamsQuality & ConsistencyEnsure consistent service quality and adherence to global compliance standardsProfile requiredMinimum 1 to 3 years of experience in compliance, audit, risk, or internal controlPrevious exposure to compliance control frameworks is highly valuedExperience with control testing and risk management processes is a strong plusStrong analytical and reporting skillsFirst month on-siteAfterwards: hybrid model (50% office / 50% remote), subject to autonomyPlease note that candidates must already be residing in Lisbon or its vicinity as no relocation assistance will be provided.Possession of valid documents allowing employment in Portugal is a must.#J-18808-Ljbffr