Job Title: Operations Manager
Agency Operations at Scale
Macedo Marketing is a high-performing agency driving eCommerce and digital product brands forward through paid ads and creative excellence.
We work with ambitious businesses in tier-one markets, combining operational discipline with creative innovation. Our culture emphasizes accountability, candor, and high standards.
The Role
As our new Operations Manager, you will be the backbone of our agency's operations, creating structure, streamlining processes, and freeing up our team to focus on growth. You will ensure seamless project execution, foster collaboration, and drive efficiency across our remote-first team.
Key Responsibilities:
* Develop and implement operational strategies to enhance productivity and efficiency
* Manage multiple projects simultaneously, prioritizing tasks and deadlines
* Collaborate with cross-functional teams to achieve business objectives
* Identify areas for process improvement and implement changes as needed
* Provide guidance and support to junior team members
Requirements:
* Strong operations or project management experience (agency or creative environment)
* Hands-on knowledge of ClickUp or similar project management tools
* Assertive and empathetic leadership skills
* Clear communication in English (written and spoken)
* Experience managing freelancers/contractors and marketing/creative operations backgrounds are a plus
Why Join Us?
* Build the operations foundation of a scaling agency
* Work closely with our Founder to shape the next stage of growth
* Join a team that values accountability, candor, and high standards