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German Client Support for Tourism Project, Lisbon
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Client:
Cross Border Talents
Location:
Lisbon, Portugal
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
5df16a37761b
Job Views:
6
Posted:
23.06.2025
Expiry Date:
07.08.2025
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Job Description:
Cross Border Talents is hiring German Client Support Agents to work in Lisbon for a travel company project in Portugal.
You will be part of a multilingual client-facing team, working onsite with internal teams for a leading online multinational company. Your role includes guiding client brands on ad effectiveness, optimizing marketing campaigns, providing technical support, and troubleshooting issues.
Responsibilities as a Legal Online Operations Analyst:
* Assist customers with booking hotels, holiday packages, and other travel-related services;
* Provide helpful and effective service for travel and post-travel questions;
* Assist customers with questions regarding payment, changes, cancellations;
Requirements:
* Fluent in English and German;
* Ability to work in a multicultural environment and cross-functional teams;
* Experience with Microsoft Office;
* Relocation package (including accommodation, expenses, and flight reimbursement);
* Competitive salary and benefits;
* Training and career development opportunities;
* A respectful and empowering company culture;
* Nice office space by the Tagus river, accessible by public transportation.
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