- Full-timeCompany DescriptionInetum is a global leader in IT services, dedicated to providing innovative solutions to our clients.
We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive.
We operate in 19 countries with more than 28,000 employees worldwide.If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you!
Come be Inetum!
Job DescriptionObjective:Manage incidents, problems, business support, development, enhancements, and configurations within the client Salesforce Marketing Cloud and Data 360 (Data Cloud) solutions.Key Responsibilities:- Ensure monitoring, integrity, and availability of systems supporting operations; - Ensure compliance with ITIL best practices for incident and problem management; - Implement, manage, and maintain provisioning, configuration, and automation processes; - Analyze application issues; - Deliver corrective and evolutionary developments; Technologies:- PL/SQL- Salesforce Marketing Cloud (mandatory)- Salesforce Data 360 (Data Cloud) (mandatory)Your profile:- Proven minimum experience of 2–3 years in 1st and 2nd line application support roles, customer-oriented, within Salesforce Marketing Cloud; - Marketing CloudEmail Specialist or Marketing Cloud Consultant certification is preferred; - Knowledge of Salesforce Data 360 (Data Cloud); - Certified Data 360 (Data Cloud) Consultant certification is preferred.
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