About the Role
We are looking for a highly skilled and motivated individual to fill this key position. As a fully remote role, you will be responsible for providing exceptional customer support to our Dutch-speaking clients.
Your Responsibilities:
* Respond to customer inquiries via phone, email, or chat.
* Help with questions about orders, returns, and account settings.
* Stay up-to-date with our product range and policies.
* Utilize problem-solving skills to ensure a smooth and enjoyable experience for every customer.
Requirements:
* Fluency in Dutch (spoken and written) and good English skills (B2 level or higher).
* Interest in working in e-commerce and strong communication skills.
* Able to work independently and efficiently in a remote environment.
* Tech-savviness and a quick learner when it comes to new tools and systems.
The Offer:
* Remote Work: Work from anywhere while staying connected to a supportive team.
* Flexible Start Dates: Options to begin at your earliest convenience.
* Competitive Package: A market-standard salary with additional benefits.
* Professional Development: Access to training, coaching, and career growth opportunities.
* Engaging Culture: Be part of a diverse, international team with an open and collaborative work environment.